Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in SugarSync

Intermittent issues with payment method updater and account settings

Resolved Minor
May 03, 2022 - Started almost 4 years ago - Lasted about 21 hours
Official incident page

Incident Report

Our engineers are investigating an issue with the website that affects updating payment methods and other online account settings. We hope to have it resolved soon.
Components affected
SugarSync website

Trusted by 1,000+ teams

Never miss outages in third-party dependencies

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
MONITORING almost 4 years ago - at 05/04/2022 02:39PM

Our engineers have implemented a fix for the issue affecting the payment method updater and other account settings and are monitoring the situation.

INVESTIGATING almost 4 years ago - at 05/03/2022 06:01PM

We are continuing to investigate this issue.

INVESTIGATING almost 4 years ago - at 05/03/2022 06:01PM

Our engineers are investigating an issue with the website that affects updating payment methods and other online account settings. We hope to have it resolved soon.

Latest SugarSync outages

Email Message Delays - 19 days ago
Some accounts inaccessible - over 3 years ago

Never miss outages in third-party dependencies

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook