Sumo Logic experienced a 3.7-hour incident affecting Metrics Collection in the North America 1 (US1) region, causing latency in processing and displaying metrics data. The service team implemented a fix and monitored the results before confirming that normal operation was restored. The incident was classified as minor severity and has been fully resolved.
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We are no longer seeing issues with Metrics Collection and normal operation has been restored at this time.
We have implemented a fix for the issue affecting Metrics Collection, which are resulting in latency, slowness, or delay in displaying data. We are currently monitoring the results.
We are currently investigating reports of problems with Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.
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