Outage in Sumo Logic
Problem with Microsoft Azure Metrics Collection in North America 2 (US2)
Resolved MinorIncident Report
Summary AI Generated
Microsoft Azure Metrics Collection in the US2 region experienced processing and display latency for approximately 2.2 hours due to a networking issue in Microsoft Azure's West US infrastructure. The root cause was a misconfigured change on Azure's network devices, which Microsoft identified and rolled back. Normal operation was fully restored following the rollback.
We have identified the source of the issue affecting Microsoft Azure Metrics Collection. The symptoms are: latency in processing and displaying metrics data. This issue is caused by a networking problem on Microsoft Azure's infrastructure in the West US region, which is impacting connectivity to Azure services. Microsoft is actively investigating and working on mitigation options for the affected network devices. We are monitoring the situation and will provide updates as Microsoft progresses toward a resolution.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/23/2026 07:11PM
We are no longer seeing issues with Microsoft Azure Metrics Collection and normal operation has been restored at this time.
MONITORING
4 days ago - at 07/23/2026 06:53PM
Microsoft Azure has identified and rolled back a change that was causing the networking issue in the West US region. We are seeing signs of recovery in our Azure Metrics Collection pipeline and expect processing latency to return to normal shortly.
IDENTIFIED
4 days ago - at 07/23/2026 05:06PM
We have identified the source of the issue affecting Microsoft Azure Metrics Collection. The symptoms are: latency in processing and displaying metrics data. This issue is caused by a networking problem on Microsoft Azure's infrastructure in the West US region, which is impacting connectivity to Azure services. Microsoft is actively investigating and working on mitigation options for the affected network devices. We are monitoring the situation and will provide updates as Microsoft progresses toward a resolution.
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