Outage in Sumo Logic
Problem with Logs Searches in Japan (JP), Canada (CA), Zurich (CH)
Resolved MinorIncident Report
Summary AI Generated
Sumo Logic experienced a 26-minute incident affecting Log Searches in the Japan, Canada, and Zurich deployments, where queries using the **geoip operator** returned error messages. The root cause was identified and a fix was applied, with normal operations confirmed restored at 12:34 UTC.
We are currently investigating reports of problems with Logs Searches. The symptoms are: error messages in log queries specifically using geoip operator.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/17/2026 12:34PM
We are no longer seeing issues with Logs Searches and normal operation has been restored at this time.
IDENTIFIED
about 1 month ago - at 06/17/2026 12:13PM
We are also seeing impact on:
Deployments: Japan (JP), Zurich (CH)
We have identified the source of the issue affecting Logs Searches. The symptoms are: error messages in log queries with geoip operator. We are working on a fix for the problem.
INVESTIGATING
about 1 month ago - at 06/17/2026 12:08PM
We are currently investigating reports of problems with Logs Searches. The symptoms are: error messages in log queries specifically using geoip operator.
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