Outage in Sumo Logic
Problem with Cloud SIEM Processing and Data Indexing in North America 2 (US2)
Resolved MinorIncident Report
Summary AI Generated
Sumo Logic's US2 region experienced a 1.2-hour incident affecting Data Indexing and Cloud SIEM Processing, causing latency in processing and displaying logs and metrics data. A fix was implemented and monitored before full resolution was confirmed, with normal operations restored by 09:22 UTC on August 5, 2026.
We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We will provide more information soon.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 08/05/2026 09:22AM
We are no longer seeing issues with Cloud SIEM Processing and Data Indexing and normal operation has been restored at this time.
MONITORING
11 days ago - at 08/05/2026 09:13AM
We are also seeing impact on:
Components: Cloud SIEM Processing
We are continuing to monitor the fix for Cloud SIEM Processing and Data Indexing.
MONITORING
11 days ago - at 08/05/2026 09:00AM
We are continuing to monitor the fix for Data Indexing.
MONITORING
11 days ago - at 08/05/2026 08:35AM
We are continuing to monitor the fix for Data Indexing.
MONITORING
11 days ago - at 08/05/2026 08:28AM
We have implemented a fix for the issue affecting Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We are currently monitoring the results.
INVESTIGATING
11 days ago - at 08/05/2026 08:16AM
We are currently investigating reports of problems with Data Indexing. The symptoms are: latency in processing and displaying logs and metrics data. We will provide more information soon.
Latest Sumo Logic outages
Problem with Logs Collection, Metrics Collection and Tracing Collection in North America 2 (US2) - 3 days ago
Problem with Logs Alerting in America Federal (FED) - 19 days ago
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