Outage in Sunshine 811

Errors with Billing and Domain Access

Resolved Minor
August 28, 2025 - Started 16 days ago - Lasted about 23 hours
Official incident page

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Outage Details

We've identified an issue affecting billing and domain access, and our team is actively working on a fix.
Latest Updates ( sorted recent to last )
INVESTIGATING 16 days ago - at 08/28/2025 08:43PM

[Comment from Opsgenie]System noted: "Statuspage incident status [MONITORING] has changed as [RESOLVED].
Statuspage incident message [We are continuing to monitor this issue.] has changed as [This incident has been resolved.]. " on alert: "Errors with Billing and Domain Access"

INVESTIGATING 16 days ago - at 08/28/2025 08:18PM

[Comment from Opsgenie]System noted: "Statuspage incident message [The issue was mitigated, but we are continuing to monitor it.] has changed as [We are continuing to monitor this issue.]. " on alert: "Errors with Billing and Domain Access"

INVESTIGATING 16 days ago - at 08/28/2025 08:02PM

[Comment from Opsgenie]System noted: "Statuspage incident message [We are continuing to monitor this issue.] has changed as [The issue was mitigated, but we are continuing to monitor it.]. " on alert: "Errors with Billing and Domain Access"

INVESTIGATING 16 days ago - at 08/28/2025 07:43PM

[Comment from Opsgenie]System noted: "Statuspage incident message [The issue has been mitigated, and we are currently monitoring the results.] has changed as [We are continuing to monitor this issue.]. " on alert: "Errors with Billing and Domain Access"

INVESTIGATING 16 days ago - at 08/28/2025 07:17PM

[Comment from Opsgenie]System noted: "Statuspage incident status [IDENTIFIED] has changed as [MONITORING].
Statuspage incident message [We've identified an issue affecting billing and domain access, and our team is actively working on a fix.] has changed as [The issue has been mitigated, and we are currently monitoring the results.].
Statuspage incident component [Domains] status [degraded_performance] has changed as [operational].
Statuspage incident component [Accounts & Billing] status [degraded_performance] has changed as [operational]. " on alert: "Errors with Billing and Domain Access"

INVESTIGATING 16 days ago - at 08/28/2025 06:55PM

We've identified an issue affecting billing and domain access, and our team is actively working on a fix.

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