Outage in Sunshine Conversations

WhatsApp job errors for some customers - resolved

Resolved Minor
October 02, 2020 - Started about 5 years ago - Lasted over 1 year
Official incident page

Need to monitor Sunshine Conversations outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Sunshine Conversations, and never miss an outage again.
Start Free Trial

Outage Details

A WhatsApp database cluster was receiving failures from approximately 9:45 AM ET to 10:35 AM ET. This is now resolved and we are monitoring its progress. Some customers would have experienced delays in WhatsApp messages or job failure errors during that timeframe.
Latest Updates ( sorted recent to last )
RESOLVED about 5 years ago - at 10/02/2020 03:06PM

This issue is now resolved.

MONITORING about 5 years ago - at 10/02/2020 03:03PM

A WhatsApp database cluster was receiving failures from approximately 9:45 AM ET to 10:35 AM ET. This is now resolved and we are monitoring its progress. Some customers would have experienced delays in WhatsApp messages or job failure errors during that timeframe.

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook