Outage in Suralink
Suralink Web Application - US Region
Resolved MinorIncident Report
We are investigating an issue with the Suralink web application in the US region where firm users are unable to search on the Clients page. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
Components affected
Suralink Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/23/2026 08:37PM
This incident has been resolved, and searching on the Clients page is working as expected.
MONITORING
3 months ago - at 01/23/2026 08:21PM
A fix for the issue that was impacting the search functionality on the Clients page has been implemented, and we are monitoring to ensure full resolution.
IDENTIFIED
3 months ago - at 01/23/2026 08:06PM
We have identified the cause of the issue that is preventing users from searching on the Clients page, and our engineering team is working on remediation. We will provide an update when we have more information.
INVESTIGATING
3 months ago - at 01/23/2026 08:02PM
We are investigating an issue with the Suralink web application in the US region where firm users are unable to search on the Clients page. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.
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