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Outage in Suralink

File Upload and Download - US Region

Resolved Major
February 27, 2026 - Started about 4 hours ago - Lasted 38 minutes
Official incident page

Incident Report

We are investigating an issue that is preventing files from uploading and downloading in the US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 hours ago - at 02/27/2026 10:14PM

This incident has been resolved.

MONITORING about 3 hours ago - at 02/27/2026 10:01PM

We have implemented a fix that was preventing files from uploading and downloading in the US region, and are monitoring to ensure full resolution.

INVESTIGATING about 4 hours ago - at 02/27/2026 09:50PM

We are investigating an issue that is preventing files from uploading and downloading in the US region. Our engineering teams are actively working to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.

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