Outage in Suralink
Secure File Sharing Download Issues - All Regions
Resolved MajorIncident Report
We are investigating reports of file download failures in Secure File Sharing, and will provide an update in 30 minutes, or sooner if more information becomes available.
Components affected
Suralink Secure File Sharing Suralink Secure File Sharing Suralink Secure File SharingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/28/2026 09:21PM
The issue that was preventing files from downloading in Secure File Sharing has been resolved. We apologize for the inconvenience and appreciate your patience.
INVESTIGATING
2 days ago - at 09/28/2026 08:49PM
We are investigating reports of file download failures in Secure File Sharing, and will provide an update in 30 minutes, or sooner if more information becomes available.
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