Outage in Suralink
Degraded Performance with Clients Search - US Region
Resolved MinorIncident Report
We are investigating reports of failures when using the Clients Search feature in the US region. We’ll provide an update in 30 minutes, or sooner if more information becomes available.
Components affected
Suralink Web ApplicationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 05/01/2026 02:28PM
The issues with the Clients Search feature in the Suralink application have been resolved. We apologize for the inconvenience and appreciate your patience.
IDENTIFIED
8 days ago - at 05/01/2026 01:47PM
We have identified the cause of the issue that is preventing the Clients Search feature from working as expected, and our team is working on a resolution. We appreciate your patience and will provide an update as soon as we have more information to share.
INVESTIGATING
8 days ago - at 05/01/2026 01:39PM
We are investigating reports of failures when using the Clients Search feature in the US region. We’ll provide an update in 30 minutes, or sooner if more information becomes available.
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