Outage in SurePrep
Important Update: Export Issues from SPbinder to CCH Axcess Tax
Resolved MajorIncident Report
Some customers are reporting errors or delays when trying to export from SPbinder to CCH Axcess Tax. The tax software provider is actively addressing these challenges. For the latest updates and information on this matter, please visit their status page https://support.cch.com/oss/ml/appstatus.
Components affected
SurePrep CCH Axcess Tax IntegrationTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 07/20/2024 05:54AM
The SPbinder to CCH Axcess export process has been resolved and is back to normal. We are closely monitoring the situation. If the system status changes, updates will be posted here: https://status.sureprep.com.
MONITORING
over 1 year ago - at 07/19/2024 04:56PM
Some customers are reporting errors or delays when trying to export from SPbinder to CCH Axcess Tax. The tax software provider is actively addressing these challenges. For the latest updates and information on this matter, please visit their status page https://support.cch.com/oss/ml/appstatus.
INVESTIGATING
over 1 year ago - at 07/19/2024 04:48PM
Some customers are reporting errors or delays when trying to export from SPbinder to CCH Axcess Tax. The tax software provider is actively addressing these challenges. For the latest updates and information on this matter, please visit their status page https://support.cch.com/oss/ml/appstatus.
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