Increased Latency / Degraded Performance

Our third-party service provider has begun remediation efforts and recovery is currently in progress. We are seeing early signs of improvement, however some users may continue to experience latency or slower than normal response times while the recovery is underway.

Our engineering teams are actively monitoring system performance and will post a further update as soon as there is a meaningful change in status.

Thank you for your patience.

We are currently investigating reports of increased latency and slowness affecting some users within the product. Our team has identified that this degradation is attributable to an ongoing incident with one of our third-party infrastructure providers.

Users may experience slower response times, delayed processing, or intermittent timeouts.

We will provide an update within 30 minutes or sooner as new information becomes available.

We apologize for the inconvenience and appreciate your patience.