Outage in SurveyMonkey

Unable to download exports from Analyze Results page

Resolved Major

January 23, 2025 - Started 13 days ago - Lasted 30 minutes
Official incident page

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Outage Details

⚠️ We're aware of an issue impacting the downloading of Analyze exports and we are investigating the cause.

Components affected

SurveyMonkey

Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 01/23/2025 06:27PM

This incident has been resolved.

IDENTIFIED 13 days ago - at 01/23/2025 06:06PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 13 days ago - at 01/23/2025 05:59PM

⚠️ We're aware of an issue impacting the downloading of Analyze exports and we are investigating the cause.

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Users based in Canada having trouble exporting from Analyze Results - 2 months ago

SurveyMonkey customer's who are using a lanuage other than English are unable to create surveys. Non English Shared Data Pages are failing to load. - 2 months ago

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