Outage in SurveyMonkey

SurveyMonkey Rewards users cannot cash out their rewards

Resolved Minor
February 14, 2025 - Started 26 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
SurveyMonkey
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 02/14/2025 09:37AM

This incident has been resolved.

IDENTIFIED 26 days ago - at 02/14/2025 06:11AM

We are continuing to work on a fix. Note that this issue does not impact all SurveyMonkey Reward users attempting to cash out.

IDENTIFIED 26 days ago - at 02/14/2025 05:04AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 26 days ago - at 02/14/2025 05:04AM

We are currently investigating this issue.

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