Outage in Swan

Instant credit transfert and card payment unavailable

Resolved Major
October 11, 2024 - Started 7 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Swan Card payment Swan SEPA payment
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 10/11/2024 08:48PM

This incident has been resolved.

INVESTIGATING 7 days ago - at 10/11/2024 08:29PM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 10/11/2024 08:07PM

We are currently investigating this issue.

Latest Swan outages

LIVE/PROD - Dashboard errors in displaying pages linked to supporting documents - 4 days ago
SEPA & Card payment unstable - 6 days ago
LIVE/PROD - Internal network instabilities - 7 days ago
Back Office Tool Downtime - 9 days ago
LIVE/PROD - Failure on International Credit Transfers - 10 days ago

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