Outage in Swan

SEPA & Card payment unstable

Resolved Major
October 11, 2024 - Started 12 months ago - Lasted 3 days
Official incident page

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Outage Details

The previous incident is ultimately not completely resolved. We are currently experiencing significant instabilities in SEPA and Card payments
Components affected
Swan SEPA payment Swan Card payment
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 10/14/2024 10:32AM

This incident has been resolved.

MONITORING 12 months ago - at 10/11/2024 09:51PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 months ago - at 10/11/2024 09:12PM

Card payments are working again
SEPA payments are still unstable

INVESTIGATING 12 months ago - at 10/11/2024 09:02PM

The previous incident is ultimately not completely resolved. We are currently experiencing significant instabilities in SEPA and Card payments

Latest Swan outages

LIVE - Delay in transaction display and sending related webhooks - 6 months ago
API - Server Error - 6 months ago
LIVE/PROD - API degraded performance - 6 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 6 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 6 months ago

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