Outage in Swan

LIVE/PROD - Failure on instant SCT payments

Resolved Minor
February 14, 2025 - Started 8 months ago - Lasted about 2 hours
Official incident page

Need to monitor Swan outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Swan, and never miss an outage again.
Start Free Trial

Outage Details

Starting from 09:30 CET, we are experiencing a failure in our instant credit transfers. Please find below the impacted components: Instant SEPA Credit Transfer - Incoming: full outage, all transactions are rejected - Outgoing: operational, but processed with delays We are currently investigating the issue and working on deploying a fix. We will provide updates accordingly.
Components affected
Swan SEPA payment Swan Card payment
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/14/2025 10:39AM

This incident has been resolved.

MONITORING 8 months ago - at 02/14/2025 09:44AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 02/14/2025 09:39AM

We are continuing to investigate the issue. SEPA credit transfers are still impacted, card payments were impacted between 10:30 - 10:33 CET, SDD and ICT is partially impacted (processed, but with delays). We will provide updates accordingly.

IDENTIFIED 8 months ago - at 02/14/2025 09:04AM

Starting from 09:30 CET, we are experiencing a failure in our instant credit transfers. Please find below the impacted components:

Instant SEPA Credit Transfer
- Incoming: full outage, all transactions are rejected
- Outgoing: operational, but processed with delays

We are currently investigating the issue and working on deploying a fix. We will provide updates accordingly.

Latest Swan outages

LIVE - Delay in transaction display and sending related webhooks - 6 months ago
API - Server Error - 6 months ago
LIVE/PROD - API degraded performance - 6 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 6 months ago
LIVE/PROD - Card payments are temporarily unavailable. - 6 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook