Outage in Swan

LIVE/PROD - Failure on instant SCT payments out

Resolved Major
February 18, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing a failure in our instant credit transfers out. We are investigating the issue and will provide updates accordingly.
Components affected
Swan SEPA payment
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/18/2025 03:23PM

This incident has been resolved.

MONITORING 2 months ago - at 02/18/2025 01:28PM

A fix has been implemented, and we are monitoring the results. The issue lasted from 14:00 to 14:23 CET.

INVESTIGATING 2 months ago - at 02/18/2025 01:12PM

We are currently experiencing a failure in our instant credit transfers out. We are investigating the issue and will provide updates accordingly.

Latest Swan outages

LIVE - Delay in transaction display and sending related webhooks - 15 days ago
API - Server Error - 21 days ago
LIVE/PROD - API degraded performance - 27 days ago
LIVE/PROD - Card payments are temporarily unavailable. - 28 days ago
LIVE/PROD - Card payments are temporarily unavailable. - 28 days ago

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