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Outage in Swan

LIVE - French Capital Deposit Onboarding

Resolved Minor
April 20, 2026 - Started 22 days ago - Lasted about 17 hours

Incident Report

As of 16h09, a key data provider for our KYC process is unavailable. Due to this, we are experiencing delays in KYC processing for French companies. We will provide an update and total estimated delay when service has resumed.

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Latest Updates ( sorted recent to last )
INVESTIGATING 22 days ago - at 04/20/2026 03:35PM

As of 16h09, a key data provider for our KYC process is unavailable. Due to this, we are experiencing delays in KYC processing for French companies. We will provide an update and total estimated delay when service has resumed.

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