Outage in Swan
LIVE - Operations
Resolved Minor
April 30, 2026 - Started 3 days ago
- Lasted about 3 hours
Incident Report
Starting from 11h45, we are experiencing an outage on a key operations tool. We are actively working on a fix, but please anticipate a delay in KYC and Capital Deposit processing. We will provide an update before 15h with more concrete delay timing and impacted processes.
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Latest Updates ( sorted recent to last )
INVESTIGATING
3 days ago - at 04/30/2026 09:45AM
Starting from 11h45, we are experiencing an outage on a key operations tool. We are actively working on a fix, but please anticipate a delay in KYC and Capital Deposit processing. We will provide an update before 15h with more concrete delay timing and impacted processes.
MONITORING
3 days ago - at 04/30/2026 12:58PM
We implemented a fix and are currently monitoring the result.
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