Outage in Swan
LIVE - Onboarding
Resolved Minor
April 21, 2026 - Started about 8 hours ago
- Lasted about 6 hours
Incident Report
As of 17h15, QES (Qualified Electronic Signature) identification is currently impacted due to an incident on our provider's side. End users who are required to complete a QES identification step may be unable to proceed. Other identification flows are not affected. We will provide an update on resolution as soon as we learn more.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 8 hours ago - at 04/21/2026 04:03PM
As of 17h15, QES (Qualified Electronic Signature) identification is currently impacted due to an incident on our provider's side. End users who are required to complete a QES identification step may be unable to proceed. Other identification flows are not affected. We will provide an update on resolution as soon as we learn more.
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