Outage in Swell

Experiencing degraded service

Resolved Major

May 31, 2025 - Started 11 months ago - Lasted about 7 hours
Official incident page

Incident Report

The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.

Components affected

Swell Backend API

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/01/2025 01:08AM

The intermittent connectivity issues affecting users in the Paris, Ireland, and Frankfurt regions have been identified and resolved. Network performance has returned to normal. We appreciate your patience while we worked to address the problem.

INVESTIGATING 11 months ago - at 05/31/2025 08:28PM

We are continuing to investigate the intermittent connectivity issues. We’ve identified that the impact is primarily affecting users in regions around Paris, Ireland, and Frankfurt. Our team is actively working with our network partners to resolve the issue. We’ll share further updates as we learn more. Thank you for your continued patience.

INVESTIGATING 11 months ago - at 05/31/2025 07:20PM

We’re currently investigating reports of intermittent connectivity issues affecting users in certain regions. Our team is working to identify the cause and will provide updates as more information becomes available. Thank you for your patience.

INVESTIGATING 11 months ago - at 05/31/2025 06:12PM

The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.

Latest Swell outages

Experiencing degraded service - about 2 hours ago

Data Processing Delays - Webhooks and Notifications - about 8 hours ago

Experiencing degraded service - 1 day ago

Experiencing degraded service - 7 days ago

Experiencing degraded service - 28 days ago

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