Outage in Swell

Experiencing degraded service

Resolved Major
May 31, 2025 - Started 6 days ago - Lasted about 7 hours
Official incident page

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Outage Details

The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.
Components affected
Swell Backend API
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 06/01/2025 01:08AM

The intermittent connectivity issues affecting users in the Paris, Ireland, and Frankfurt regions have been identified and resolved. Network performance has returned to normal. We appreciate your patience while we worked to address the problem.

INVESTIGATING 6 days ago - at 05/31/2025 08:28PM

We are continuing to investigate the intermittent connectivity issues. We’ve identified that the impact is primarily affecting users in regions around Paris, Ireland, and Frankfurt. Our team is actively working with our network partners to resolve the issue. We’ll share further updates as we learn more. Thank you for your continued patience.

INVESTIGATING 6 days ago - at 05/31/2025 07:20PM

We’re currently investigating reports of intermittent connectivity issues affecting users in certain regions. Our team is working to identify the cause and will provide updates as more information becomes available. Thank you for your patience.

INVESTIGATING 6 days ago - at 05/31/2025 06:12PM

The Swell platform is currently experiencing degraded performance. Our team is investigating the issue.

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