Outage in Swell

Backend and Frontend API Connectivity Issues

Resolved Minor
June 01, 2025 - Started 5 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently aware of an issue affecting both our backend and frontend APIs. Our engineering team is actively investigating the root cause. We will provide updates as soon as more information becomes available.
Components affected
Swell Backend API Swell Storefront API
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 06/01/2025 08:10AM

This incident has been resolved.

INVESTIGATING 5 days ago - at 06/01/2025 07:56AM

A fix has been applied, and services have returned to normal. We will continue to monitor to ensure stability.

INVESTIGATING 5 days ago - at 06/01/2025 07:55AM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 06/01/2025 05:52AM

Our team is continuing to work on resolving the issue. We will share further updates as soon as more information is available.

INVESTIGATING 5 days ago - at 06/01/2025 04:46AM

We are continuing to investigate the issue impacting API functionality. Our team is actively working to identify the cause and implement a resolution. We will share additional updates as they become available.

INVESTIGATING 5 days ago - at 06/01/2025 03:44AM

We are currently aware of an issue affecting both our backend and frontend APIs. Our engineering team is actively investigating the root cause. We will provide updates as soon as more information becomes available.

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