Outage in Swell

Intermittent Image Loading Errors (502)

Resolved Minor
November 07, 2025 - Started about 1 month ago - Lasted 11 days
Official incident page

Incident Report

We’re aware of an issue affecting images, where they may intermittently appear as broken or return a 502 error. The root cause has been traced to one of our third-party service providers, Cloudflare, specifically within the proxy services used between Swell’s CDN and API/storefronts. Our team is actively working with Cloudflare to resolve the issue as quickly as possible. We’ll provide further updates as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 11/18/2025 04:49PM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 11/07/2025 09:54PM

We’re aware of an issue affecting images, where they may intermittently appear as broken or return a 502 error. The root cause has been traced to one of our third-party service providers, Cloudflare, specifically within the proxy services used between Swell’s CDN and API/storefronts.

Our team is actively working with Cloudflare to resolve the issue as quickly as possible.

We’ll provide further updates as soon as more information becomes available.

Latest Swell outages

Experiencing degraded service - about 2 months ago
Experiencing degraded service - about 2 months ago
Experiencing degraded service - about 2 months ago

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