Outage in Swell

Database connection issue

Resolved Minor

February 03, 2026 - Started 3 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently observing problems with connection to our database provider, and are investigating this issue

Components affected

Swell Backend API Swell Storefront API

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Latest Updates ( sorted recent to last )

RESOLVED 3 days ago - at 02/04/2026 01:01AM

The issue impacting database connectivity has been resolved, and connections are now fully restored. We will continue monitoring to ensure ongoing stability.

INVESTIGATING 3 days ago - at 02/04/2026 12:11AM

We are currently observing problems with connection to our database provider, and are investigating this issue

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