Outage in Swydo

Facebook Ads and Instagram Ads partial outage

Resolved Major
May 26, 2023 - Started about 1 year ago - Lasted 4 days
Official incident page

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Outage Details

We’re currently experiencing a partial service outage for Facebook Ads and Instagram Ads. Our team is in close contact with Facebook's technical team to get it fixed as soon as possible. We’ve determined that when reporting on Facebook Ads and Instagram Ads widgets, retrieving data from Facebook's platforms occasionally fails with different errors. Most Facebook & Instagram users may be affected. At Swydo we’re committed to providing the best possible service. Rest assured we are doing our best to get these integrations restored as soon as possible. We’ll give you an update once we have more information. Thank you for your patience. Your Swydo Team!
Components affected
Swydo Integrations
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/30/2023 07:37AM

We are glad to announce that Facebook has resolved the issue causing failing Facebook Ads and Instagram Ads widgets. We have confirmed everything is working as expected again. The issue started May 26th 2023, 11:00 (CEST) and impacted most of our Facebook Ads and Instagram Ads users.

We are truly sorry for any inconvenience this may have caused.

Thanks again for your patience during this disruption.

Your Swydo Team!

IDENTIFIED about 1 year ago - at 05/26/2023 09:26AM

We’re currently experiencing a partial service outage for Facebook Ads and Instagram Ads. Our team is in close contact with Facebook's technical team to get it fixed as soon as possible.

We’ve determined that when reporting on Facebook Ads and Instagram Ads widgets, retrieving data from Facebook's platforms occasionally fails with different errors. Most Facebook & Instagram users may be affected.

At Swydo we’re committed to providing the best possible service. Rest assured we are doing our best to get these integrations restored as soon as possible. We’ll give you an update once we have more information.

Thank you for your patience.

Your Swydo Team!

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