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Outage in Sympa

Login issue to Sympa

Resolved Major
January 20, 2026 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We’re investigating reports of login issues affecting some users. We’ll share an update as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/20/2026 07:56AM

According to our monitoring, the Sympa 25 login service is operating normally and this incident is resolved.

Your Sympa Team

MONITORING 3 months ago - at 01/20/2026 07:39AM

We’ve improved availability for the Sympa 25 login service and the issue should be resolved.

We’re monitoring to confirm all users can log in normally.

Your Sympa Team

IDENTIFIED 3 months ago - at 01/20/2026 07:27AM

The issue has been identified and our team is working on a fix.

Login status by Sympa version:
Sympa Classic: OK ✅
Sympa 23: OK ✅
Sympa 25: Login issues ⚠️

Next update as soon as possible.

Your Sympa Team

INVESTIGATING 3 months ago - at 01/20/2026 07:07AM

We’re investigating reports of login issues affecting some users. We’ll share an update as soon as possible.

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