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Outage in Sympa

We are currently experiencing a delay in updating data in Sympa

Resolved Minor
April 15, 2026 - Started about 8 hours ago - Lasted about 3 hours
Official incident page

Incident Report

This means that when new information is added, for example a new employee, it may not appear in the system immediately. Some updates may show within seconds or minutes, while others can take longer. We have increased system capacity and are closely monitoring the situation to reduce the delays. We’re sorry for the inconvenience and will keep you updated. Your Sympa Team
Components affected
Sympa Reporting

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Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 04/15/2026 04:59PM

The issue causing delays in updating data in Sympa has been resolved.

Data is now updating normally, and new information, such as added employees, is visible in the system as expected, including in reporting.

We have monitored the situation and confirmed that everything is stable.

Thank you for your patience, and we’re sorry for the inconvenience.

Your Sympa Team

MONITORING about 7 hours ago - at 04/15/2026 02:51PM

The delays in updating data in Sympa have now returned to normal levels.

New information, such as added employees, should now appear in the system as expected, including in reporting.

We will continue to monitor the situation closely to ensure everything remains stable before closing this incident.

Thank you for your patience, and we’re sorry for the inconvenience.

Your Sympa Team

MONITORING about 8 hours ago - at 04/15/2026 01:44PM

This means that when new information is added, for example a new employee, it may not appear in the system immediately.

Some updates may show within seconds or minutes, while others can take longer.

We have increased system capacity and are closely monitoring the situation to reduce the delays.

We’re sorry for the inconvenience and will keep you updated.

Your Sympa Team

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