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Outage in Sympa

Network Connectivity Issues

Resolved Minor
July 08, 2025 - Started 10 months ago - Lasted 18 minutes
Official incident page

Incident Report

We are currently investigating an increased number of network errors affecting connections from users’ browsers to Sympa. Some users may experience difficulty accessing the service or notice intermittent connectivity issues. Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience. Further updates will be posted here as soon as more information is available.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/08/2025 07:25AM

The issue causing network errors and intermittent connectivity for some users has been identified and resolved. The root cause was a broken certificate, which has now been replaced.

All services are operating normally again. We sincerely apologize for the disruption and appreciate your patience while we worked to restore full functionality.

If you continue to experience any issues, please reach out to our support team.

INVESTIGATING 10 months ago - at 07/08/2025 07:07AM

We are currently investigating an increased number of network errors affecting connections from users’ browsers to Sympa.

Some users may experience difficulty accessing the service or notice intermittent connectivity issues. Our team is actively working to identify the root cause and resolve the issue as quickly as possible.

We apologize for any inconvenience and appreciate your patience. Further updates will be posted here as soon as more information is available.

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