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Outage in Sympa

We've noticed slowness in the system and our team is investigating what's causing it.

Resolved Minor
June 19, 2025 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

Even the system is mostly behaving normal, we've seen unexpected slowness especially in save operations within Sympa.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/19/2025 11:35AM

The issue is now solved.

MONITORING 11 months ago - at 06/19/2025 11:08AM

After taken actions we can now see the database is starting to working normally.

Our team is still monitoring the situation actively.

INVESTIGATING 11 months ago - at 06/19/2025 10:43AM

Even the system is mostly behaving normal, we've seen unexpected slowness especially in save operations within Sympa.

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