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Outage in Sympa

Issue with copying table rows

Resolved Major
March 09, 2026 - Started 17 days ago - Lasted 1 day
Official incident page

Incident Report

Dear Customer, We have identified an issue where the table row copying feature is not working as expected. Users may be unable to copy rows in certain tables. Our team is investigating the issue and working to resolve it as quickly as possible. We will provide updates through this Statuspage incident. Your Sympa Team
Components affected
Sympa System availability

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 03/10/2026 08:37PM

Dear Customer,

The issue affecting the table row copying feature has been resolved. The feature is now functioning normally.

Thank you for your patience.

Your Sympa Team

MONITORING 16 days ago - at 03/10/2026 07:30PM

Dear Customer,

The fix has now been deployed to production.

The table row copying feature should be functioning normally again. We are currently monitoring the system to ensure the issue is fully resolved.

We will provide a final update once the situation has been confirmed as stable.

Your Sympa Team

IDENTIFIED 17 days ago - at 03/09/2026 01:14PM

Dear Customer,

We have identified the root cause of the issue affecting the table row copying feature and prepared a fix.

The fix is currently undergoing testing to ensure it resolves the issue without causing any unintended side effects. We are planning to deploy it during tomorrow’s late-night release window.

We will provide a further update once the deployment has been completed.

Your Sympa Team

IDENTIFIED 17 days ago - at 03/09/2026 09:55AM

Dear Customer,

We have identified an issue where the table row copying feature is not working as expected.

Users may be unable to copy rows in certain tables.

Our team is investigating the issue and working to resolve it as quickly as possible. We will provide updates through this Statuspage incident.

Your Sympa Team

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