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Outage in Synapse

Degraded Subnet Services

Resolved Minor
April 07, 2023 - Started almost 3 years ago - Lasted less than a minute
Official incident page

Incident Report

We experienced degraded performances with our subnet services between approximately 7:00 PM PDT to 9:00 PM PDT. The scope included degradation of subnet API calls with an impact of degradation on card performance. The issue has been mitigated. Our team is currently investigating the root cause.

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 04/08/2023 05:43PM

We experienced degraded performances with our subnet services between approximately 7:00 PM PDT to 9:00 PM PDT. The scope included degradation of subnet API calls with an impact of degradation on card performance. The issue has been mitigated. Our team is currently investigating the root cause.

Latest Synapse outages

Delays on ACH + Wires - about 2 years ago
Wire Processing Delay - about 2 years ago
Wire Origination Outage - over 2 years ago

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