Outage in Synapse
Degraded Services Causing Outage
Resolved MajorIncident Report
We are experiencing an outage across all services. Our team is currently investigating.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 09/13/2023 07:31AM
We experienced degraded performances with our services on 9/12 between approximately 7:05 AM PDT to 9:16 AM PDT. The issue has been resolved and all services are operating normally. Our team is currently investigating the root cause.
MONITORING
over 2 years ago - at 09/12/2023 04:24PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 2 years ago - at 09/12/2023 03:33PM
The issue has been identified and we are working on implementing a fix. Additional updates to follow.
INVESTIGATING
over 2 years ago - at 09/12/2023 02:38PM
We are experiencing an outage across all services. Our team is currently investigating.
Latest Synapse outages
Delays in Processing of ACH By Partner Bank - almost 2 years ago
Late Delivery of ACH + Wire Files By Partner Bank - about 2 years ago
Delays on ACH + Wires - about 2 years ago
Wire Processing Delay - about 2 years ago
Wire Origination Outage - over 2 years ago
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