Outage in Syncplicity

Reduced functionality of the service for a limited list of clients in ROL US

Resolved Major
December 09, 2022 - Started about 3 years ago
Official incident page

Incident Report

Unfortunately, today we realized that the basic functionality of the service was not fully restored or not for all customers after the last incident. We are focused on solving the problem, but it is still difficult to say when the full functionality of the service will be restored for all customers. Most likely, the problem will disappear during additional maintenance on Saturday and Sunday we announced today.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 12/10/2022 03:46PM

This incident has been resolved.

MONITORING about 3 years ago - at 12/10/2022 01:39PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 12/09/2022 04:54PM

Unfortunately, today we realized that the basic functionality of the service was not fully restored or not for all customers after the last incident. We are focused on solving the problem, but it is still difficult to say when the full functionality of the service will be restored for all customers. Most likely, the problem will disappear during additional maintenance on Saturday and Sunday we announced today.

Latest Syncplicity outages

Service disruption - US region - about 2 months ago
[EU] Incident with the MYS Syncplicity Search Functionality - over 1 year ago
Events API intermittent service interruption [US] - over 1 year ago
www.syncplicity.com service interruption - almost 2 years ago
MySite US Service Interruption - almost 2 years ago

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