Outage in Syncplicity
Service disruption - US region
Resolved MajorIncident Report
We are still experiencing a partial outage affecting the US region.
The issue was identified as a third party disruption (AWS major outage), and we are continuing to monitor the situation.
We apologize for the inconvenience and appreciate your patience during this time.
Components affected
Syncplicity US Desktop Clients Service Syncplicity US MySite Web Content Syncplicity EU MySite Web Content Syncplicity US Cloud File Storage Syncplicity GOL Syncplicity US API Gateway Syncplicity US API Developer Syncplicity US DAS Syncplicity US Mobile Clients Syncplicity US Search serviceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/21/2025 07:33AM
This incident has been resolved.
IDENTIFIED
6 months ago - at 10/20/2025 05:55PM
Root Cause: AWS disruption of service
IDENTIFIED
6 months ago - at 10/20/2025 04:32PM
We are continuing to work on a fix for this issue.
IDENTIFIED
6 months ago - at 10/20/2025 12:09PM
We are still experiencing a partial outage affecting the US region.
The issue was identified as a third party disruption (AWS major outage), and we are continuing to monitor the situation.
We apologize for the inconvenience and appreciate your patience during this time.
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