Outage in Syncplicity

Events API intermittent service interruption [US]

Resolved Minor
March 25, 2024 - Started over 1 year ago
Official incident page

Incident Report

The Events API feature is currently experiencing an interruption of service. Our team is actively investigating the issue to identify the root cause and implement a resolution as quickly as possible. Impact New events are not returned by the API. The events are still viewable from the newsfeed page or the specific reports.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/26/2024 12:47PM

The issue is now resolved.
Our team continues to closely monitor the Events API [US].

MONITORING over 1 year ago - at 03/26/2024 10:11AM

The issue has been fixed and our team is closely monitoring the behavior of the Events API [US].

IDENTIFIED over 1 year ago - at 03/26/2024 07:13AM

We appreciate your patience as we investigated the recent intermittent service interruption on the Events API [US]. Our team has identified the root cause of the issue.

INVESTIGATING over 1 year ago - at 03/26/2024 12:33AM

The Events API feature is currently experiencing an interruption of service. Our team is actively investigating the issue to identify the root cause and implement a resolution as quickly as possible.

Impact
New events are not returned by the API. The events are still viewable from the newsfeed page or the specific reports.

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