Outage in Syncplicity

US & EU: Events API not returning events since Dec 29, 2025

Resolved Minor
December 31, 2025 - Started 12 days ago - Lasted about 3 hours
Official incident page

Incident Report

The Events API is currently not returning any events in both the US and EU regions. The issue has been occurring since Monday, Dec 29, 2025. The root cause has been identified, and the team is actively deploying a fix.

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/31/2025 03:51PM

This incident has been resolved.

MONITORING 11 days ago - at 12/31/2025 03:20PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 days ago - at 12/31/2025 01:29PM

The Events API is currently not returning any events in both the US and EU regions. The issue has been occurring since Monday, Dec 29, 2025. The root cause has been identified, and the team is actively deploying a fix.

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