Outage in Syncro

Backgrounding Tools failing to connect

Resolved Minor
January 09, 2025 - Started 6 days ago - Lasted 1 day

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Outage Details

We are experiencing an issue with Syncro Backgrounding Tools failing to connect. We are working to investigate and restore functionality as quickly as possible.

Latest Updates ( sorted recent to last )
6 days ago - at 01/09/2025 09:14PM

We have deployed a fix and are starting to see that Background Tools sessions are working as expected. Some agents are currently reconnecting, so there may be some delays while connections are re-established. We are continuing to monitor to ensure that the service is fully operational.

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