Outage in Syncro
Tech IDs showing on the Tech dropdown
Minor
September 16, 2025 - Started about 23 hours ago
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Outage Details
We’re seeing reports of Tech IDs showing on the ticket page rather than tech names. Our team has identified the cause and is working to resolve the issue.
Latest Updates ( sorted recent to last )
about 22 hours ago - at 09/16/2025 10:38PM
We have deployed a fix which has resolved the issue. Tech names are displaying as expected on the Ticket page. We will continue to monitor to ensure stability.
We are reviewing the cause of the issue further and will post an update once we know more.
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