Outage in Syncro
Tech IDs showing on the Tech dropdown
Resolved Minor
September 16, 2025 - Started 7 months ago
- Lasted 1 day
Incident Report
We’re seeing reports of Tech IDs showing on the ticket page rather than tech names. Our team has identified the cause and is working to resolve the issue.
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Latest Updates ( sorted recent to last )
7 months ago - at 09/16/2025 10:38PM
We have deployed a fix which has resolved the issue. Tech names are displaying as expected on the Ticket page. We will continue to monitor to ensure stability.
We are reviewing the cause of the issue further and will post an update once we know more.
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