Outage in Syncro

Bitdefender Errors

Resolved Minor
October 01, 2025 - Started about 1 month ago - Lasted about 24 hours

Incident Report

We’re seeing an increase in Bitdefender-related errors, such as ‘Invalid Bitdefender Partner ID’. Some Bitdefender functionality may not work while these errors persist. We are actively investigating the root cause.

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Latest Updates ( sorted recent to last )
about 1 month ago - at 10/01/2025 09:43PM

We’ve deployed a fix and Bitdefender functionality is now working as expected. In some instances, you may need to re-enable your Bitdefender API key. We will continue to monitor to ensure stability.

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