Outage in Syncro
Scheduled maintenance for RMM Agent Update Servers and Backgrounding Tools
Resolved Maintenance
March 02, 2026 - Started about 2 months ago
- Lasted 12 days
Incident Report
Summary AI Generated
Syncro performed scheduled maintenance on their RMM Agent Update Servers and Backgrounding Tools service on Saturday, March 14, 2026. During the maintenance window, partners experienced intermittent issues downloading agent installers and installing new agents, while the Backgrounding Tools service was temporarily affected. Existing deployed agents continued to operate normally without impact.
Syncro will be performing scheduled maintenance to our RMM Agent Update Servers and Backgrounding Tools service on Saturday, March 14, 2026.
Expected Impact
- New Installations: Partners may experience intermittent issues downloading agent installers (EXE, MSI, etc.) or installing new agents while the maintenance is in progress.
- Backgrounding Tools: The Backgrounding Tools service will be temporarily affected during this window.
- Existing Agents: There is no expected impact on existing agents already deployed in the field.
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