Outage in Syncro
RMM Background Tasks Delayed
Resolved Minor
March 19, 2026 - Started about 1 month ago
- Lasted about 9 hours
Incident Report
Summary AI Generated
Syncro experienced delays in RMM background tasks for 8.5 hours, affecting asset synchronization, script history visibility, and general asset activity updates in the dashboard. While scripts continued executing on endpoints successfully, newly deployed assets took longer to appear in the platform and script run details were delayed. The issue was resolved through a deployed update that improved RMM background performance.
We are currently observing delays impacting RMM-related tasks within Syncro.
Newly deployed assets may take longer than expected to sync and become visible in the platform, despite deploying successfully. Scripts are continuing to execute on endpoints; however, Script History and run details may be delayed in appearing within the dashboard. Additionally, general asset activity updates are experiencing delays.
Our team is actively investigating and working to resolve this issue as quickly as possible. We will continue to provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
about 1 month ago - at 03/19/2026 03:38PM
We have deployed an update, and the RMM background performance has improved. We are in a state of ongoing improvement. We will continue to monitor and ensure continued platform stability and provide further updates as they become available.
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