Outage in Synthesia
Video Generation Outage
Resolved MinorIncident Report
We're currently aware of an issue impacting video generation and voice preview. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 01/28/2026 08:17PM
This incident has been resolved
IDENTIFIED
about 1 month ago - at 01/28/2026 05:42PM
Our initial investigation established that the issue was caused by a cloud services provider, and will provide additional updates as soon as we have more information.
INVESTIGATING
about 1 month ago - at 01/28/2026 04:49PM
Our Engineering Teams are continuing to investigate the issue.
INVESTIGATING
about 1 month ago - at 01/28/2026 04:12PM
We're currently aware of an issue impacting video generation and voice preview. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
Latest Synthesia outages
Video Generation Outage - about 13 hours ago
Issue previewing and generating speech with a subset of voices - about 1 month ago
Editor and interactive share player failing to load - about 1 month ago
App failing to load - about 2 months ago
New User Sign-In Failure - 4 months ago
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