Outage in Synthesia
App failing to load
Resolved MajorIncident Report
We're currently aware an issue resulting in the app failing to load from some users. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
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Latest Updates ( sorted recent to last )
RESOLVED
25 days ago - at 01/20/2026 11:57AM
Our Engineering Teams have now released a fix, and the issue has been resolved.
INVESTIGATING
25 days ago - at 01/20/2026 11:39AM
We're currently aware an issue resulting in the app failing to load from some users. Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
Latest Synthesia outages
Video Generation Outage - 17 days ago
Editor and interactive share player failing to load - 19 days ago
New User Sign-In Failure - 3 months ago
Videos failing to display inside the editor - 5 months ago
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