Outage in Synthesia
Videos failing to display inside the editor
Resolved MinorIncident Report
We're currently experiencing an issue where videos are failing to display while inside the editor. Our Engineering teams are investigating the issue. Our sincere apologies for the inconvenience, and we will continue to provide updates as soon as we have further information.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 09/05/2025 10:59AM
Our Engineering Teams have now released a fix, and videos are displaying again inside the editor. However, if any issues persist, please contact our Support Team and we'll be happy to help.
INVESTIGATING
5 months ago - at 09/05/2025 10:47AM
We're currently experiencing an issue where videos are failing to display while inside the editor. Our Engineering teams are investigating the issue. Our sincere apologies for the inconvenience, and we will continue to provide updates as soon as we have further information.
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