Outage in Synthesia
Login Issues
Resolved MinorIncident Report
We're currently experiencing an issue where login is unsuccessful for some accounts, returning an error message. Our Engineering Teams are investigating the issue, and we will update as soon as we have more information.
Our sincere apologies for the inconvenience, and thank you for your patience in the interim.
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 07/08/2025 03:12PM
Our Engineering Teams have now identified the issue, which impacted a very small number of accounts. However, if you encounter any difficulty with accessing your account, please contact support@synthesia.io and we'll be happy to assist.
INVESTIGATING
7 months ago - at 07/08/2025 02:23PM
We're currently experiencing an issue where login is unsuccessful for some accounts, returning an error message. Our Engineering Teams are investigating the issue, and we will update as soon as we have more information.
Our sincere apologies for the inconvenience, and thank you for your patience in the interim.
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