Outage in Synthesia
Slow Performance Issues
Resolved MinorIncident Report
We're currently aware of issues impacting the performance of editor and video generation, resulting in longer than normal generation times and videos to fail during generation.
Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 05/12/2025 03:52PM
This issue has now been resolved.
MONITORING
9 months ago - at 05/12/2025 01:38PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 months ago - at 05/12/2025 01:00PM
We are continuing to investigate this issue.
INVESTIGATING
9 months ago - at 05/12/2025 12:47PM
We're currently aware of issues impacting the performance of editor and video generation, resulting in longer than normal generation times and videos to fail during generation.
Our Engineering teams are investigating the issue, and we'll provide updates as soon as we have further information.
Latest Synthesia outages
Video Generation Outage - 17 days ago
Editor and interactive share player failing to load - 19 days ago
App failing to load - 26 days ago
New User Sign-In Failure - 3 months ago
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