Tableau Cloud experienced a 13.6-hour feature degradation affecting multiple production instances, caused by a post-release issue where calculated fields in extract-based data sources were incorrectly renamed, resulting in workbooks and dashboards not displaying correctly. A workaround was available by switching to live connections. Engineers validated a fix in a lower environment and were in the process of rolling it out to remaining production instances.
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We have successfully validated and tested the fix in a lower environment. Initial reports have indicated positive results, and we are working to roll out the fix to the remaining production instances.
We will provide an update as soon as more information becomes available.
We're aware of an issue affecting a subset of Tableau Cloud customers following a recent release. Customers using extract-based data sources may see calculated fields renamed. Workbooks and dashboards that depend on those fields may not display correctly.
As a workaround, customers can switch to a live connection.
A Known Issue article is available with additional details here: https://help.salesforce.com/s/issue?id=a02g700000BteHp
We are actively working on a fix and redeployment to mitigate this issue. We will provide an update as soon as more information becomes available.
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