**Tableau Cloud experienced a feature degradation lasting approximately 27 hours across components 10AYPD, 10AZPD, and UE1PD.** The primary impact was users receiving a permissions error ("That page could not be accessed") when attempting to open a data source directly from a workbook. A workaround was available — accessing data sources via **Explore → Data Sources** rather than through the workbook's Data Sources list — while engineers identified the root cause and prepared a fix for release.
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
The engineering team has identified the root cause and a fix is ready. The release process has started, and we'll confirm once the fix is live.
Customers will see an error opening a data source from a workbook: "That page could not be accessed. Either the data source does not exist or you do not have the necessary permissions.
Engineers are working on a fix, there is a workaround to access these data sources:
Don't open the data source from the workbook's Data Sources list.
Go to Explore → Data Sources and select the data source by name.
We have a knowledge article published: https://help.salesforce.com/s/articleView?id=005465388&type=1
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with